Question 1

What do I need for the whole setup?

Accepted Answer

In addition to the conchos you want, you will need to purchase a set of sp*hers (the wire), as wells as a set of straps in your color of choice (to hold the sp*her in place on your shoes). Once you have a set of sp*hers and straps, you can interchange your conchos if you have multiple designs.

Question 2

How long does shipping take?

Accepted Answer

Shipping in the US with USPS. In stock conchos are shipped the next day and take 2-3 business days to arrive. All special orders and custom conchos take 2-3 weeks to arrive.

Question 3

Do you accept returns?

Accepted Answer

Due to the amount of time designing, proofing, and creating the conchos, sphers, and straps, we do not accept returns or refunds (see damage exceptions). We spend many hours making sure each piece is created perfectly down to every detail.

Question 4

What if my order arrived damaged?

Accepted Answer

In the rare occurrence that any of your items arrived damaged, send us an email at sphersllc21@gmail.com (sphersllc21@gmail.com)with pictures and a description of the damage. Damage needs to be reported within 7 days of receiving your order to be approved for a replacement.

Question 5

Can I buy wholesale?

Accepted Answer

Send us an inquiry under "Get in Touch" to learn more details about wholesaling.

Frequently Asked Questions